Last update 6/09/2019

3. Performing maintenance operations

  1. Click on the "View transactions" link in your account menu to select the transactions on which you wish to perform maintenance operations.
  2. On the "View transactions" result page, select the maintenance operations you wish to perform for the different transactions, either one-by-one or by using the “Select all” box (please note that this feature will not work if JavaScript is disabled).
  3. Click the “Process selection” button at the bottom of the transaction list.

We process the maintenance transactions offline, i.e. import the maintenance transactions into our database and send them later to the acquirers/banks. The result of the transaction import into our database is shown on the result page.

On the result page, you will see the following additional information:

  • The number of maintenance transactions per operation and the number of ‘accepted’ maintenance transactions (accepted for processing by our system, not the financial result!). The ‘accepted’ maintenance transactions will be highlighted in green in the transaction list.
  • Maintenance transactions which our system did not process due to validation errors. These maintenance transactions will be highlighted in red and will not be processed. If you still want to process these maintenance transactions, you will need to resolve the listed issues/errors for the transactions and retry the operation.
  • Several time indicators, such as the elapsed time, remaining time and the total processing time.

*Call Charges: The following is a guide to call charge information from Business landlines within the UK.

Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP

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